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Tidio

Tidio Lyro AI Chatbot Integration

We offer a comprehensive solution for integrating the Tidio Lyro AI chatbot into your company’s communication ecosystem. This package includes installation, configuration, and optimization of Lyro to ensure effective automated customer interaction while maintaining a smooth handoff to a live operator when necessary.

Our goal is to increase customer satisfaction, improve lead capture, and streamline communication processes using AI technology while preserving a human touch.

Scope of Services

Initial Implementation and Integration

  • Installation and configuration of Tidio Starter + Lyro AI chatbot.
  • Connection to WhatsApp, Messenger, and/or website chat widgets.
  • Creation of custom conversational flows tailored to your industry and target audience.
  • Preparation and import of a knowledge base to train Lyro.
  • Integration with lead management systems.

Automation and Customization

  • Creation of automated scenarios for lead qualification, FAQs, and request routing.
  • Setting up notifications and alerts for your team.
  • AI prompt tuning for maximum accuracy and appropriate tone.

Handoff to Human Agents

  • Configuring Lyro to transfer conversations to live agents when necessary.
  • Training agents for effective AI-human collaboration.

Post-Launch Support

  • Monthly updates to Lyro’s knowledge base.
  • Performance monitoring and reporting.
  • Flow optimization based on conversation analytics.
  • Priority technical issue resolution.

Deliverables

Chatbot
  • Fully configured Tidio Starter + Lyro AI chatbot.
  • Custom conversational flows and automation rules.
Authenticity And Targeting
  • Integrated lead capture and lead management synchronization.
Notifications
  • Notification systems for key events.
Increase
  • Monthly performance reports.

Unlock Success: Tailored Support for Your Goals

Each solution is meticulously tailored to suit local specifications. With your market knowledge and our skills, tools, and experience in the online world, we will create a precise solution that effectively fulfills its intended purpose.

My team and I are dedicated to supporting you in achieving your goals. Contact us today to discuss how we can collaborate for your success.

Contact us

Lukáš Doleček

Head of On-line Digital Communication

ldolecek@aco.cz

Online Advertising Team2